NMLS# 397340

OneMain Financial, Inc.

Lender Summary

OneMain Financial provides personalized loan solutions and one-on-one, local service at neighborhood branches nationwide. Use a OneMain Financial personal loan for bill consolidation, home improvements, unexpected expenses and more. Count on OneMain Financial for a straightforward personal loan application, fixed rates, clear terms, flexible payment options and money as soon as the same day if you are approved by noon.**Springleaf Financial is now OneMain Financial.

What they're saying

Ratings & Reviews
6859 Reviews
  • Interest Rates
    Good
  • Fees & Closing Costs
    Excellent
  • Responsiveness
    Excellent
  • Customer Service
    Excellent

Review Breakdown

good

all good well look at staff good took a few days but was done and that was the most inportant to me payments on the loan i wont feel them good terms

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

They tried my patience

I submitted my application online and it said someone would contact me shortly. I waited all day and then at the end of the day I called them to see what the holdup was. The person I talked to told me that Amber was on vacation the previous week and was backed up and would call me the next day. The next day came and still no call. When I called to ask what was going on, I was able to talk to Amber. After discussing my options, she said she would get back with me shortly, of course she did not. The next day, I had to call and I found out she was not at work that day. Luckily, Evelyn sensed my frustration and decided to close my loan for Amber. That was the only pleasant experience of this whole process.

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review

Very helpful and nice

My experience was very good. Lucy was my agent. She was very thorough in explaining everything to me

  • Closed with Lender:

    Yes
  • Loan Type:

    Personal Loan
  • Review Type:

    Lender Review
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OneMain Financial, Inc.

Customer Satisfaction rating is based directly on customer ratings and reviews. Customers rate lenders on their customer service, interest rates, fees and closing cost and overall experience.

LendingTree Certification:

The LendingTree Certification Program recognizes Lenders and Loan Officers with outstanding performance on the LendingTree Network, they are committed to providing exceptional customer service and are graduates of LendingTree University.

LendingTree Certification:

  • Certified Lender
    Certified Lenders have demonstrated their organizational commitment to employee development, at least 50% of their loan professionals have been certified while also providing exemplary service to LendingTree consumers.

Loan Officer Certifications:

  • Gold Leaf
    Gold Leaf is the cornerstone of the loan officer certification program and is designed to recognize loan officers committed to their own professional development while adhering to LendingTree best practices. Gold Leaf recipients know the fundamentals of LendingTree and online lending, they are equipped with the necessary skills to be best-in-class loan professionals.
  • Certified President's Club
    President’s Club is presented to an elite group of loan officers based on success levels in several areas including adherence to LendingTree best practices, commitment to professional development and dedication to customer excellence. Recipients have also met all Gold Leaf criteria.

OneMain Financial, Inc.

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